Shipping Policy

Thank you for choosing Lukass Store đŸ€
We are committed to providing a smooth, reliable, and stress-free shopping experience—from checkout to safe delivery at your doorstep.

🌍 Worldwide Shipping

We offer international shipping to most countries worldwide. Wherever you are, our goal is to deliver your pet essentials safely and efficiently—so you can enjoy them without unnecessary delays.

🕐 Order Processing

All orders are carefully processed within 1–2 business days, including:

  • Payment verification
  • Quality inspection
  • Secure packaging and dispatch

You will receive a confirmation email once your order has been shipped.

📩 Estimated Delivery Time

Standard international shipping usually takes 8–14 business days, depending on your location and local courier services.

⚠ Please note: Delivery times may vary due to weekends, holidays, or customs procedures.

🔔 Order Tracking

Once your order is shipped, you will receive an email containing a tracking link so you can monitor your package until it arrives.

💾 Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees according to your country’s regulations. These charges are not included in our product prices and are the customer’s responsibility.

⏳ Possible Shipping Delays

While we always aim for timely delivery, occasional delays may occur due to:

  • Weather conditions
  • Customs clearance processes
  • Courier or logistical issues

We appreciate your patience and understanding in such cases.

đŸ“© Contact Us

If you have any questions about shipping or your order, please contact our support team:

📧 Email: spprtrtoy@gmail.com